Thursday, January 4, 2007

The Globe and Mail

Several years ago when the Globe offered me home delivery, I signed up eagerly. I take the paper to work with me to read and my wife reads the local paper.

In order to not let the local lowlifes know I was away over Christmas, I carefully made a vacation stop on-line. When I came home on December 29 there where 4 papers on the doorstep. I didn't really mind. I was a paper boy for one day and realise how difficult it is to keep up with who wants and doesn't want their paper at 0500 in the am. The paper also came on December 30 as I had requested.

On January 1 however there was no paper. I just thought maybe the Globe didn't publish New Year's Day. That was until I saw the Globe in Starbucks. It also didn't come the 2nd, 3rd or today. I did submit a delivery problem on line on the 1st but I figured I must have asked them to stop delivery the wrong week. So I thought I better phone the toll-free number today.

After the computer generated voice couldn't understand my mumbles, I was referred to a real person. I explained my problem and the individual told me, " oh yeah, your paperboy quit and we haven't found anybody yet but don't worry we are crediting your account". I asked them just when they were planning on telling me, I wouldn't be getting home delivery anymore and he said they weren't but don't worry they were crediting my account. He also said someone from the local office would contact me.

Just had to get it off my chest.

2 comments:

tgr5 said...

So when the opposition didn't roll over and play dead, Mr. Harper got quite a jolt. All of a sudden, the house of cards was teetering. Imagine the nerve: the opposition was demanding that the government do its job and introduce the stimulus that we were promised. If the government refused to do its job and actually govern, then the opposition decided that someone needed to act like adults, so they committed to setting aside their differences to resolve this economic crisis.
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